Graceful Staples and/or Kimberly Norton are NOT a retail establishments and offer no refunds on the purchase of goods or services discussed or written about on gracefulstaples.com. The information provided is to help the consumer make a decision with the added information provided about my personal experiences. This DOES NOT guarantee you will have or should expect the same results. Please do your own due diligence and research product and services contained on gracefulstaples.com before making a decision to purchase or contract services.